Privacy Policy

Last updated: 5 August 2026

1. Introduction

Fix & Flip Construction Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal information we collect when you use this website or get in touch with us, how we use it, and the rights you have over it.

2. Who We Are

Fix & Flip Construction Ltd
Suite 4, Fairview House, High Street
Chelmsford, Essex, CM1 1AA
Email: aaron@fixandflipconstruction.co.uk
Phone: 07949 720670

3. Information We Collect

We collect information you give us directly, and limited technical information collected automatically:

• Enquiry and contact details — name, email address, phone number, project type and any details you include when you submit our contact form, call or email us.
• Technical information — standard web server logs such as IP address, browser type and pages visited, collected automatically by our hosting provider for security and performance purposes.

4. How We Use Your Information

We use the information you provide to:

• Respond to your enquiry and discuss your project
• Prepare quotations and arrange consultations
• Keep records of our correspondence with you
• Meet our legal, accounting and regulatory obligations

We do not use your information for automated decision-making, and we do not sell your personal information to third parties.

5. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases: your consent when you voluntarily submit an enquiry; our legitimate interest in responding to enquiries and running our business; and, where a contract is agreed, the performance of that contract.

6. Sharing Your Information

We do not sell or rent your personal information. We may share limited details with trusted third parties strictly where necessary, such as our website hosting provider, or subcontractors and trades directly involved in quoting or delivering your project, and only with your knowledge. We may also disclose information where required by law.

7. Data Retention

We keep enquiry and project information for as long as reasonably necessary to respond to you, deliver any agreed work, and meet our legal and accounting obligations, after which it is securely deleted or anonymised.

8. Cookies

This website does not currently use marketing or analytics cookies. If that changes in future, this policy will be updated and, where required, you will be asked for your consent.

9. Your Rights

Under UK data protection law, you have the right to:

• Ask what personal information we hold about you and receive a copy of it
• Ask us to correct inaccurate information
• Ask us to delete your information, in certain circumstances
• Ask us to restrict or object to how we use your information
• Ask for your information to be transferred to another organisation
• Withdraw consent at any time, where we rely on consent

To exercise any of these rights, contact us using the details above. If you remain unsatisfied, you have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

10. Data Security

We take reasonable technical and organisational steps to protect the personal information we hold from loss, misuse or unauthorised access.

11. Children’s Privacy

This website is intended for adults enquiring about construction services and is not directed at children. We do not knowingly collect information from children.

12. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this policy or how we handle your information, please contact us at aaron@fixandflipconstruction.co.uk or 07949 720670.